This article was originally published on April 03, 2018
TECHNICAL ALERT STATUS
========================
Status: Recommended
Recommended - this update fixes non-critical issues that may impede general usage and require undesirable work-arounds affecting a limited number of users. The update is recommended to be applied when convenient.
WHAT IS IN THIS ALERT
=====================
This Technical Alert is notifying you of a software update for the pgpool module shipped with the GA version of Postgres Plus Advanced Server 9.3.
This software update contains the following fixes:
- Merge with pgpool-II 3.3.20. More information about fixes in pgpool-II can be found at http://www.pgpool.net/docs/latest/en/html/release-3-3-20.html
IS THIS ALERT FOR ME?
====================
This alert is for customers using:
- Postgres Plus Advanced Server version: 9.3.x
- Pgpool-II
HOW TO GET THE UPDATE AND APPLY IT
==================================
This update is available through the Postgres Plus Advanced Server - StackBuilder Plus Module.
Please perform the following steps in order to update your Database Server for Postgres Plus Advanced Server. It is recommended that you backup your files before performing the upgrade.
1. Right-Click on the System tray icon (PostgreSQL Elephant) and select 'Install Components'. StackBuilder Plus will start and the available updates will be displayed in bold type in the component selection screen.
OR
Run StackBuilder Plus directly from the Application Menu. The update will automatically be selected and displayed in bold type.
2. Click Next and you will be asked to authenticate with EnterpriseDB.
3. Click Next and choose the download directory (where the update will be downloaded).
4. The installation program will start once the download is complete.
NOTE: You will need manually restart pgpool after upgrade.
HOW TO RESTORE TO ORIGINAL VERSION
===================================
In order to restore to the previous version, run the previous version installer. This will restore the database server to the previously installed version.
TROUBLESHOOTING
=================
If you experience any problems applying the upgrade or restoring the old version after applying the upgrade, please contact Technical Support at:
Email: support@enterprisedb.com
Phone:
US: +1-732-331-1320 or 1-800-235-5891
UK: +44-2033719820
Brazil: +55-2139581371
India: +91-20-66449612