This article was originally published on March 30, 2022
Standard support for the following software will be ending soon. Please plan to upgrade by the end of life date provided. Reach out to EDB Customer Success <customersuccess@enterprisedb.com> if you need extended support or assistance migrating.
|
Software/ Version |
EOL Date |
Details |
|
pgsnmpd |
EPAS 15 and onwards |
Pgnsmpd is no longer maintained in the community. We recommend using Postgres Enterprise Manager and its built-in interfaces for SNMP for Postgres monitoring needs. |
|
EDB Portfolio on Debian 9 |
June 30, 2022 |
Debian 9 (Stretch) LTS is scheduled to go end of life in June 2022. After that date, EDB software will no longer be supported on Debian 9. Customers are encouraged to proactively upgrade to a higher supported version. |
|
Postgres Enterprise Manager (PEM) 7.x |
June 9, 2022 |
EDB maintains previous major versions of Postgres Enterprise Manager for 18 months after the release of a new PEM major version release. |
|
Backup and Recovery Tool (BART) 2.5 |
April 8, 2022 |
EDB maintains previous major versions of BART for 18 months after the release of a new BART major version release. |
Standard support for the following software has ended recently. Please plan to upgrade as soon as possible. Reach out to EDB Customer Success <customersuccess@enterprisedb.com> if you need extended support or assistance migrating.
|
Software/ Version |
EOL Date |
Details |
|
EDB Postgres Advanced Server (EPAS) 9.6 |
Feb 13, 2022 |
EDB maintains EDB Postgres Advanced Server distributions for five years from initial release. EPAS 9.6 has hit the five year mark and has therefore reached its end of life. |
|
PostgreSQL 9.6 |
Feb 13, 2022 |
The PostgreSQL Global Development Group supports a major PostgreSQL version for five years after its initial release. PostgreSQL 9.6 is no longer supported by the community. |
|
Enterprise Failover Manager 3.x |
March 2, 2022 |
EDB maintains the previous major version of Failover Manager for 18 months after the release of a new EFM major version release. |
IS THIS FOR ME?
This announcement is for EDB customers that have a subscription plan purchased for:
- Community 360
- Standard
- Enterprise
TROUBLESHOOTING
If you experience any problems around the installation, migration, upgrade or general use of your EDB software please contact our Technical Support teams.
Customers may reach us at the EDB Customer Support Portal, and we’re also available 24x7 via email and phone at the details below:
Customer Support Email: techsupport@enterprisedb.com
Trial Use Assistance: trial-help@enterprisedb.com
US +1-732-331-1320 / 1-800-235-5891
UK +44-2033719820
Brazil +55-2139581371
India +91-20-66449612