This article was originally published on May 24, 2023
EDB standard support for the following Database Server versions will be ending later this year:
- PostgreSQL (PG) 11
EDB aligns PostgreSQL support with the PostgreSQL Global Development Group’s support policy for major versions. PostgreSQL 11 will be considered end-of-life (EOL) and no longer supported beginning November 20, 2023.
- EDB Postgres Advanced Server (EPAS) 11 and EDB Postgres Extended Server (PGE) 11
EDB provides standard support for EPAS and PGE for five years from the initial release. EPAS 11 and PGE 11 will hit the five year mark on November 20, 2023 and will be considered end-of-life and no longer supported after this date.
- EPAS 11 and PostgreSQL 11 for EDB Postgres for Kubernetes
EDB distributes container images for EDB Postgres Advanced Server 11 and PostgreSQL 11 and their standard support dates align with those shared above. After these dates, the container images will no longer be available from quay.io for download.
For those who require EDB support beyond the support end dates listed above, please reach out to EDB Customer Success <customersuccess@enterprisedb.com> for Extended Life Support offering for up to two years, as you work toward the goal of upgrading to a fully supported version.
The following EDB tools will be reaching their end of life after completing an 18 month period upon the availability of their newer major version:
- EDB Postgres Distributed version 3.7 standard support will end on June 2, 2023
- EDB Replication Server 6.2, standard support will end on Jun 1, 2023
- Live Compare 1.x, standard support will end on Aug 15, 2023
- Barman 2.x, standard support will end on Dec 15, 2023
We encourage you to upgrade to newer versions of the aforementioned software and contact EDB for any assistance you require with your upgrade.
For more information about supported versions, please see Platform compatibility.
End-of-Support Reminder:
Ubuntu 18.04 LTS (Bionic Beaver) will reach the end of the standard support on May 31, 2023. All EDB software will not be supported on Ubuntu 18.04 after this date. EDB currently supports Ubuntu 20.04 and Ubuntu 22.04 allowing customers to upgrade to a supported option.
IS THIS UPDATE FOR ME?
This announcement is for EDB customers that have a subscription plan purchased for:
- Community 360
- Standard
- Enterprise
- Extreme HA (EDB Postgres Distributed)
- BigAnimal
TROUBLESHOOTING
If you experience any problems around the installation, migration, upgrade or general use of your EDB software please contact our Technical Support teams.
Customers may reach us at the EDB Customer Support Portal, and we’re also available 24x7 via email and phone at the details below:
Customer Support Email: techsupport@enterprisedb.com
Trial Use Assistance: trial-help@enterprisedb.com
US +1-732-331-1320 / 1-800-235-5891
UK +44-20-3371-9820
Brazil +55-2129-5813-71
India +91-20-66449612