This article was originally published on July 12, 2021
EDB strives to bring you the most performant and most up-to-date software possible based on PostgreSQL - The World's Most Advanced Open Source Database. A key part of this process is the retirement of obsolete versions of the software and replacing them with newer, more powerful and secure versions.
Community and EDB support for PostgreSQL 9.6 will end in November 2021 and EDB support for EDB Postgres™ Advanced Server 9.6 will end in February 2022 unless an Extended Life Support subscription is in place.
We encourage you to work with your EDB Account team to plan a move to a newer version of PostgreSQL and/or EDB Advanced Server and to learn what EDB can offer to support you getting there. For those who may require EDB support beyond the support dates listed above, we can provide this through our Extended Life Support offering for up to two years, as you work toward the goal of upgrading to a fully supported version.
View details of Supported Products and Platforms on the EnterpriseDB website - https://www.enterprisedb.com/services/edb-supported-products-and-platforms
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If you experience any problems around the installation, migration, upgrade or general use of your EDB software please contact our Technical Support teams.
We can be reached at https://support.enterprisedb.com, and we’re also available 24 x 7 via email or phone at the details below:
Email: support@enterprisedb.com
Phone: US: +1-732-331-1320 or 1-800-235-5891
UK: +44-2033719820
Brazil: +55-2139581371
India: +91-20-66449612