This article was originally published on December 05, 2023
Product Type
EDB Repositories
Technical Alert Details
WHAT’S HAPPENING
EDB continuously modernizes its infrastructure to provide our customers with reliable and secure services. On January 8, 2024 we will be changing the IP addresses used for our Repos 1.0 download sites.
ACTION REQUIRED
Please provide this information to your IT team. They will need to update your network infrastructure before January 8, 2024 to allow port 443 traffic to the following IP addresses:
- 3.33.163.28
- 15.197.182.109
IS THIS ANNOUNCEMENT FOR ME?
This announcement is for EDB customers who download Linux packages from the following EDB Repos 1.0 sites:
- yum.enterprisedb.com
- zypp.enterprisedb.com
- apt.enterprisedb.com
TROUBLESHOOTING
If you experience any problems around the installation, migration, upgrade, or general use of your EDB software, please contact our Technical Support teams.
Customers may reach us at the EDB Customer Support Portal, and we’re also available 24x7 via email and phone at the details below:
techsupport@enterprisedb.com
trial-help@enterprisedb.com
US +1-732-331-1320 / 1-800-235-5891
UK +44-2033719820
Brazil +55-2139581371
India +91-20-66449612